RDM EC9603F Multi Feed with Ink Jet

Your scanner comes with a 2 Year Manufacturers Warranty. Any warranty claims are directed to the manufacture, where assessment and repair or replacement may take some time, and you may be responsible for shipping charges.

Upgrade your Warranty to an AUE! For peace of mind, upgrade to a Superior Advanced Unit Exchange (AUE) Warranty. With the AUE program, our goal is to get a replacement scanner into your hands as fast as possible, limiting any service interruption. The warranty process is quick and smooth making any claims stress free.  

• Replacement Unit - If you encounter a hardware issue, report it to the bank immediately. A replacement scanner will be shipped to replace the defective unit. The replacement unit is yours to keep.
• Return the Defective Unit - Place the defective unit in the replacement scanner box. Use the prepaid shipping label and drop it off at any UPS site. 

Both 2 year and 3 year AUE warranties are available as an optional upgrade.